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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I come back to the Gentleman's Emporium because the shirts fir the way I like.
Nice selection off Western wear.
The staff let me try on two styles of jackets upon my commitment to buy a jacket over the phone. The service was nice and friendly. I will definitely come back.
Good quality items at appropriate prices. Very good selection. Items were even better than expected, from the images on the website. Have already recommended you to friends and will definitely purchase from you again in the future. Just can't figure out how I hadn't heard of you before?!?!?
I received my order is less time than they stated. Your service is very good and I loved the hat. Thank you!
Was glad to find your website, selection and service was outstanding, Delivery was quick as described when order was placed.
Shipping was faster than expected and quoted by a whole day; it was near a holiday weekend as well!
The agent on the phone was knowledgeable and helpful and thorough. She anticipated questions based on my information and answered all my questions well and fully
I was very happy with my order, prompt service, great customer service,,
The clothing was very well made, very happy with the order. Will be a returning customer.
I would recommend this company to everyone.
The ordering process was fine. The hat is great, and it arrived quickly. Thank you.
Nice selection for my very tall son! It's so hard to find formal clothing for a 6'5" teenager! Thank you!
Great products, great service! I was very happy to find gentlemansemporium.com online but I am much happier after shopping. I got what I had wished to have quickly. The items that I purchased have good quality and good looks. The items are now my usual clothes for dining out or various classical music concerts. I had to return some of the items simply because they were not my taste and the customer service was great even for return items and refund.
I will come back and shop with them for sure in the future.
The item arrived on time in great condition as advertised.
As my husband tends to wait until the last minute to decide what to wear to the Vampires Masquerade Ball this year, I am utterly grateful that our purchase arrived in plenty of time and gave him much satisfaction.
I was stunned at how fast my purchase arrived.
Fast service... good product
I have had the most wonderful experience shopping here. The site is very user friendly and the merchandise is presented in a very detailed manner. I have found the products to be of finest quality and I made a nice impression on Easter Sunday with these vintage men's fashions. The spats are easy to button and the straw boater hat was a comfortable fit. I hope to continue as a regular customer for items that I thought would be beyond the reach of everyday people price wise but are most wonderfully affordable. Thanks for such quality goods and superior and prompt service.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members