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The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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As always items arrived fast and exactly as ordered GE is a great company to buy from.
I was late ordering for an upcoming dar event. Historical emporium saved the day. And love my items!
The only issue I didn't care for and have never had to deal with was the credit card. Because my mailing address was different than my shipping address which is not uncommon in business the procedure to prove the fact with a.66 cent charge, wait, then the balance, then the.66 charge reversal. I've just never had to go through this yet I buy all the time on line and ship to a different address than where my credit card is billed to. It seems a very convoluted way to do business.
We had an excellent experience getting steampunk costumes from the SteampunkEmporium.com storefront. Even when the slightest little thing went wrong they addressed it quickly and completely.
I am very pleased with everything and i am looking forward to shopping here again.Thank you very much
Again, the garment was delivered in at timely manner and was the high quality I have come to enjoy from 'Historical Emporium'. I was able to wear my coat straight from the box. A pleasure to wear, and I love the constant positive comments I get when I wear your products.
I have shopped with the gentlemansemporium several times now and have NEVER been disappointed with any aspect of produce or service. I would HIGHLY recommend them!
I found both items of outstanding quality and well worth my search plus the prices were great thanks
We ordered shirts and vests for the men in our wedding party...We renewed our vows in St. Lucia and everyone at the resort was totally impressed with the outfits the guys wore! Very good quality... we will definitely recommend you!
Excellent customer service! Thorough credit card security, great order status updates and tracking. Prompt shipping and everything exactly as described. Most informative website!
Excellent service, thanks to Matt. Quality goods, fit was as per that shown on website. Prom will never be the same! Many thanks,
I am a historical reenactor and the quality of your hats is A One.
Freight was pretty pricey, but otherwise it was a stellar find. The products were very well constructed, and prices were very reasonable.
Hi, I am into my CAS and being able to get this lovely authentic clothing is fantastic.
I have brought bib front shirts, waist coats, dress shirts and puffer ties from the gentlemansemporium and the quality and authenticity is incredible.
I have nothing but praise for GentlemansEmporium they are the bestâ
This is a great holster my revolver fits nicley.love the wine color really looks like the old west holsters I see in shows like gunsmoke these are the real deal folks.they work great for fast draw and fit like a fine tuned glove,I plan on getting one for larger pistol soon.thanks for the great service had it in a few days.
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.