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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Your products and services are the best i found on-line.
I am 3xL size and have had a very difficult time finding jackets and Vest that fit. The HE has it all. The prices and quality are excellent and delivery is prompt.A very satisfied customer.
Richard Borgersen
VERY slow delivery, very expensive items but they are of high quality and sure to hold up for years.
Already gave someone the website when asked where I purchased my hat!
Nice tie! I had to have sartorial services performed b/c my neck was at the limit of the tie's size. Not anyone's fault; I figured that would be necessary. The only issue is the shipping cost; but any time I order anything from any company, the shipping is always high, to be fair.
The Western style holster fit exactly as it said it would after following the guide for proper fit. It is constructed so strong that it would stand up to Military abuse. My revolver fits in it so well, that I'd swear it was custom fitted especially for me. I was given choices of how I wanted it to be delivered and received it exactly as I was told. I find this survey a huge PLUS for commenting on such a GREAT company and also my extreme satisfaction. Thank you, Western Emporium for such fine line of products.
Very fast shipping. Item I purchased was just as discribed.
Price was much cheaper than other sites, and shipping was very fast. Thanks!
Very prompt delivery.
Selected Gentlemen's Emporium because of the good prices and was blown away by the quality of the frock coat, vest and pants that arrived. I found that the waist of the pants runs smaller than modern store bought and had to return them for a larder size. Received excellent customer service on the phone and the return was a breeze. Per the recommendation in the returns section of the website, I ordered the larger pants and then returned the original pants for a refund, cutting the turnaround time in half. Great service and great quality!
The clothes all look extremely authentic. The material and construction look good. One shirt I ordered had star shaped buttons which I didn't notice in the photos on the website. They don't look bad but I might have opted for a more traditional look if I'd known. Perhaps the website photos should include a closeup of special features such bottons or stitching.
Flawless experience, really. Got exactly what I wanted in packaging that protected the somewhat fragile product several days earlier than promised. I would have no reservations whatsoever about ordering from this company again.
Great shirt! I was very pleased with the product, customer support and speed of delivery.
You were very easy to work with. Was suprised how fast I got the product. Do you guys sell double brested vest like the one in the picture
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members