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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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As a history teacher who does historical reenactment in the classroom, I have very specific (albeit unusual needs). The customer service and selection at Historical Emporium hits the bull's-eye.
Good quality clothes and right on for the time period. Putting the sets together as you have done makes it very easy and quick. I had no problems with sizing or ordering and will definitely shop with you again.
Great derrby hat at a good price. I received it the day after I ordered it.
Thank you
James
Very well satisfy with my new cane,fits my personality to a tee.
Purchased three items had to exchange two of the three. Return ship was quick. Wonderful help from Adam! Thank You for the awesome customer service.
This was my second purchase from Historical Emporium. I found them through recommendation of the reenacting community. They are one of the best stores out there. Good prices, great service and a quality product... There's no other store like them that I've heard of, but even if there was, I would still return to Historical Emporium, because they've earned both my respect and trust as a company.
Good quality merchandise and it is Made in the USA! Service and shipping times were great. I will definantly order from them again...
Great Service, Prices and Quality!
Very Informative customer service by phone. Very fast delivery service and the coat is exactly what I wanted. Thanks for your all around great service.
Ed Presley
Historical Emporium was the best online store I have dealt with. They're customer service staff is excellent. I was dealing with Eve. The first
It was not hard to find things on your site.
The clothes are of high quality, and a reasonable price.
Ontime shipping, everything as I ordered.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members