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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Customer service suberb on return/queries
I love shopping the Emporiums. Everything is easy to find. The prices are great and the quality is exceptional.
The "traditional" India helmet was the closest I could find to an actual pith helmet. I am satisfied with the purchase. It definitely provides the necessary protection, and cooling, from the "mid day sun".
Folks, Excellent Stuff, Gun belts were beautiful.
I found shopping at the historical emporium an absolute delight, they had exactly what I wanted for my Victorian suit at a superior quality. I order my item easily and the delivery time and tracking method was excellent, I would thoroughly recommend this brilliant company. Thank you again for your excellent service.
I ordered a comstock vest when it arrived it was the size I ordered but it was to small. I went to the site and followed the instructions ordering the replacement immediately and sending back the original the next day.The replacement arrived quickly and they refunded my first order promptly. Well Done!You will be getting more business from me in the future.
Quality of service was outstanding.Products were shipped promptly and met my expectations.
The product was shipped quickly and am very happy with the quality and workmanship.
Great service! I received my entire order very rapidly. I am impressed.
I ordered an apron and later ordered a bonnet. Simple to order,arrived very quickly. A very good experience.
Boater hat very good, I only wish it was made anywhere but China.
Fast and great
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members