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The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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Great product... sizing fine. Beautiful presentation.
Beautiful quality! Delighted with purchase.
Love my new Straw Boater. Excellent quality. I've already worn the hat twice at important public events and everyone who sees the hat admires it and wants to know where I got it. I'm pleased to tell them that it's from Gentleman's Emporium. Thanks again. SRP
Size was too small, ( I usually buy 2xl shirts, however 2xl vest did not fit. Must be a different sizing chart)
This was the first time visiting your site and it was great. I found everything i was looking for and somethings i had never even thought about. When i called customer service the young man was very helpful and knowledgable.
Quality clothing, fast shipping, reasonable prices! Very happy with my overall transaction.
Excellence in all aspects!
Great selection for STAGE appearances!
Great experience nice to find all these hard to find items in one place at good prices.
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.