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The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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I shopped several vendors for the same or similar product. You had the best replice pith helmet for the best price and shipping. Thanks. I was able to recreate an 1892 USMC Officers summer dress helmet that looks fantastic!
Very easy ordering. Thanks
Quality of products are great... prices could be better
LOVE your site and store. The bell was just not of very high quality. Your clothing is terrific!
A very pleasant experience. Found what I wanted at a good price. Ordered on line...it arrived quickly and in perfect shape. I will order again from these folks in the very near future.
Good service got the product I wanted in my size. Item arrived in a timely manner in excellent condition.
When I contacted customer service to ask about sizing before buying, the person I spoke to via email was very prompt and polite. Got the right advice and the result is amazing! I would definitely buy here again!
Very good customers service. One of the package I've ordered didn't arrive and Gentlemansemporium.com acts as gentlemen and send me another one. Thanks a lot!
We are very happy with our shopping. We do have trouble with sizing sometimes. But we get around that by getting it a little big. The fabric used in everything we bought has been grand. Thank you
Customer service awesome, design great, quality pretty good, price pretty good,
Fit- absolutely horrible
I feel like I should give some sort of a negative feedback so it wouldn't appear that I was giving a fake review, but I couldn't come up with anything negative to say because my experience was fantastic.
Thanks!
I ordered this vest for an event that was less than a week away and Gentleman's Emporium got it to me with time to spare. I had a great experience with this order, plus this vest makes me look classy.
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.