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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The period clothes that I purchased were true to historical representation, excellant quality and fit perfectly. I have and will continue to recommend!
The gun belt was exactly what i expected! Now my 1873 cattleman is complete!
I have been looking for products such as these for everyday wear as my taste does not conform to modern standards. I was very pleased to find your establishment
1ST CLASS PRODUCT FROM A SEEMINGLY 1ST CLASS CO.
UPS used the box, that my hat was in, as a step...crushed it really bad. I needed the hat for my wedding that was coming up. The folks at Gentleman's Emporium sent a new one out ASAP and took care of me 100%! Thank you for being quick to fix something that was not your fault.
I love everything, except the price. But, you get great quality. I'll just have to keep saving up!
Very good quality. I was relieved to see how well made the clothing was. I love it. The fit was great too.
It was easy beginning to end.
You guys are awesome. I looked far and wide for the era clothing I needed for
This play.very hard to find, until, your website. Keep up the good work and helpful customer service!
Gentlemen's Emporium's customer service policies are endlessly accommodating. I exchanged several items for others sizes, and even kept one size while ordering another size for comparison. This company practices a kind of customer service that unfortunately is becoming a thing of the past nowadays. I cannot say enough good things about their service and their products. Highest recommendations, and I'll DEFINITELY be shopping with them again.
Very fast delivery from U.S to Sweden and Very fine clothes.
The customer service was brilliant. It got here the first day of the estimated time of arrival, nicely packed and in mint condition.
I got my vest in a very timely manner. They said it would take an extra 2 weeks for the size I ordered but I still got it in about 4 days.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members