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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Products from gentlemansemporium are exactly as described with great pricing compared to competitors. Will purchase again.
Very well made products!
This was five stars all the way! I will definetly shop again and recommend this site!
The shirt was a perfect fit thanks to the size guideline chart and the item was exactly as described
Got what I wanted -excellent value, excellent price and it
Arrived 'on time'
Couldn't ask for more!
Wonderful! It's really nice and the price is very justified for the quality.
I' ll buy on this online shop again without problem
Thank you very much again.
It was fun and easy.
The 'staches were absolutely amazing. The online ordering process was fast and easy. They arrived from USA to Australia quickly. Superb quality. So very happy! Can't wait to get our 'stache on! Thank you!
It was a pleasure dealing with a professional company
Really great products, wonderful period pieces. Perfect for theater groups, theme parties or for the shear fun of it.
Fun things to shop for especially for a birthday surprise!
Very pleased will place future orders, just a little pricey for a humble working undertaker, but i recognize quality
I was putting together some outfits for a Masquerade Ball... unfortunately I procrastinated far too long in placing my order. Inevitiably there were a few issues with sizes or colors. These issues were compounded by the fact that I had not left time for returns and/or re-ordering.
But the service at Gentlemans Emporium was wonderful. Freindly and helpful and went the extra mile on a few items (to make sure they were what I needed/wanted). Add to that, the fact that they were quick to get everything shipped, meaning that even with my putting things to the last minute... everything arrived in time, and it was all beautiful.
It was a true pleasure to work with such helpful and profession people!
Extraterrestrial outstanding great customer service!
The item got here promptly in excellent condition. It was just what it seemed to be online.
Fast response and quite acceptable delivery time even in far off Australia.
Product excellent and exactly as I was looking for.
Many thanks
Malcolm Down Under
Price was a little high but the quality for what I received seems to be there. I would of preferred a choice of it in cotton but you get what you get.
I found the customer service among the best, and I do a lot of online shopping. Products were always shipped fast and well packaged. A returned and exchanged item was handled very quickly as well. I'll continue to shop here. A+ All the way!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members