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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Best place out there for quality men's period clothing
I ordered two pairs of men's trousers to see what they were like and am very pleased with the good quality of the fabrics and they are also well made, strong seams and good detailing. The guide to sizing is correct, my husband is usually a size 34 so we ordered 36 and this is the perfect fit for the high waisted trousers. Thank you.
Really nice clothing.everything fit perfectly, and very quick delivery.I'm very happy with everything that ai recieved
I bought this for a buddy who was getting married and wanted to look "right" there was a possibility of it being late but the customer service person said she could get it here and get it here she did!
I preform in community theater and I have shared your site with the director and the theater director.
The Emporium understand the importance of customer service and are committed to excelling in it. Their staff display a faultless courtesy, a friendly demeanour, and a promptness in response that is ample testimony to their dedication to professionalism. Aside from its top-shelf customer service, the Emporium also deserves high praise for the quality of its products, and the remarkable promptness of its delivery. I recommend their service and their products whole-heartedly; I've bought from them a number of times and will definitely do so again.
I was extremely satisfied with my experience. I was initially quoted a delivery date of about a week. Imagine my surprise when in came in something like three days. YES, I'M HAPPY!
The skirt that was delivered was torn at the waist band. I had to sew it. It was an easy fix, though.
Good shopping experience.
Very nice objects and very good quality.
A very efficient customer service with good advices.
Bonne expérience d'achats.
Très beaux objets et de très bonne qualité.
Un service client très efficace avec de bons conseils.
Keep up the good work. Thank you
I ordered a pair of Cordova colored ankle boots. While I was on vacation the store called me to tell Me that they were out. They told me though that I could get black and I am happy I did.
The belt and holster were very well manufactured. It was as good as the 80+ year old belt and holster I got with the pistol.
As is usual (I think), there is no "one size fits all - especially with the many different styles and shapes of handguns. The belt fit perfectly - the holster is a different matter. It does NOT allow easy access to my High Standard Double 9 pistol. The trigger and trigger guard are enclosed to the point of being uncomfortable when withdrawing the pistol. The hammer thong us useless, due to the pistol not fitting the holster well.
Even if I reverse the pistol in the holster - as for a cross-draw - the holster doesn't fit.
I will contact Customer Service to seek a solution to the problems.
The reason I bought this rig, was because the 80 year old rig is LEFT HANDED, something I am not.
I do like the ease of removing the holster from the belt. Very good feature!
We were so pleased with the detail and quality of your products. Our order was time sensitive and the people at Historical Emporium (Matt from San Jose in particular) went out of their way in order to make sure our order was filled in time for our event. We received quality historical-looking clothing that brought many compliments! Thank you for your extra time and consideration!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members