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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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LOVED everything I got! The Marguerite skirt is awesome! I wore it to work, two days in a row for a pop culture event and got a ton of compliments. While it is still way too warm for me to wear the Tsarina coat, I love it none the less. The black Cinch skirt, I had to exchange for a larger size, these clothes do run on the small side. Overall, I can't wait to order more skirts! Historical Emporium is my new shopping outlet. Everything was on time and was just as explained in the description. But always order on the larger size, that's my recommendation. LOVE YOU GUYS!
My holster as first purchased didn't fit the revolver. My Noel Matyas did a wonderful job finding the right holster for my unique pistol. It's all good!
The piece was scheduled to arrive on Friday; I received it on Tuesday of the prior week. Awesome.
Great product and great service.
Outstanding service and product.
The Safari Jacket arrived within the stated time limits, was not late.
I was surprised to see the quality of the Safari Bush Jacket. It's well made and should last awhile. The medal buttons were not expected, I'd have to say Emporium Safari Bush Jacket is an excellent buy.
First time I have had a need for this type of service. Much more professional than costume locations. Quality and selection extensive, and of several items ordered, everything was available in quantity and size and shipped promptly.
Pricing was commensurate with quality and authenticity. Well pleased with selection for my period occasion.
This is not my first order from your company & because of the quality of your products & prices & service it will not be the last. I am very happy.
The Emporium provided everything that I was looking for, shipped a complete order with no missing items. Everything that I could have asked for!
Completely satisfied.
The jacket is gorgeous- not very heavy, so you need to be gentle with it, but if you want a jacket that looks classy and is an attention getter- this is the jacket for you. The detail and color is very beautiful.
It was all too easy. Found something, ordered it, paid for it, got it, no dramas. Product was high quality fits perfectly. Looks hot. What more could a woman ask for.
Excellent service. The items were delivered when promised and were of great quality. Have no complaints whatsoever. Good job folks!
Products and customer service Outstanding! We will definately buy again.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members