On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Perfect in everyway.
Very fast service
And the quality product
Always the best goods at fair prices for the western and victorian eras. Historical Emporium is in a class by itself. Check it out.
Had to return the first blouse because of a stain. Got a new one in a short time. My wife likes it very much it fits and looks great. The only problem is that there was a lot of threads that we had to trim. I will be ordering from you again. Thank you.
Service was excellent.delivery was very quick to Australia.I am very happy with the product...thankyou.
Fast service. It would have been nice if the front of the shirt was the same length as the back. Highly recommend this place
As always the emporium's staff was helpful and professional. My order included an exchange and a difference of costs. I had lots of questions and they had answers in an extremely timely fashion. My order arrived quickly and the products were perfect as always!
EXCELLENT QUALITY AND EXCELLENT SERVICE! TRULY A TOP NOTCH COMPANY!
Excellent Quality, Superb Service.
I am once again, as I have always been, impressed with the website at gentlemansemporium, the ease of ordering, and the prompt delivery. I also love the fact that I can get stuff that's good for serious reenacting AND more whimsical things for having a little fun.
I bought a vigilante town coat. Sizing directions were correct. I purchased a garment two sizes smaller than I'm used to wearing, and the fit is good. The sleeves are a little too long, but that's a common problem with off-the-rack coats and easily fixed.
All in all, service was good, quality of the garment was as expected.
The product that was purchase, meet all of my needs. The item shipped the next day and was received two day later. I will use this company in the future.
Everything was delivered very fast, I'm very impressed with the quality of the clothing will see how it works, I wear this type of clothing daily starting in two weeks.
Second time I have orderd and both products exceeded my expectations
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members