On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Sehr guter Service, erstklassige Ware zu akzeptablen Preisen.
Ich kaufe bei euch auf jeden Fall wieder ein.
GrüÃ
In the five times I've ordered products from your firm, I must say you have scored five for five! Quality, fit, price, promptness and professionalism in each and every case.
The first suit I ordered came very quickly but, unfortunately, was too small. I returned that suit for refund and ordered the same in a larger size. We received the new delivery yesterday and it fits very well (needs just a little tailoring to fit some figure quirks). I was notified today that the return suit had arrived and the refund processed. No problems, no hold-ups, just very smooth, professional service.
The blouse I ordered arrived and I was shocked at how beautifully made it was, I am a seamstress so I am very critical of how things are made! It is in a very beautiful fabric and I love it.
This was my first time purchasing from Gentleman's Emporium and I was thoroughly impressed with the service I received. Purchasing from Canada, I was concerned about potential border/customs problems, but there were none. I was also impressed with the quality of the clothing I received. Everything fit as described on the website, and the materials, finish and overall look were exactly as represented. I have already recommended Gentlemen's Emporium to others and I look forward to making purchases in the future.
Very good service. I received my merchandise 2 days early. Thanks
Good products, good price, items arrived promptly. I would recommend this company again
You and ur products are awesome
Just wish some of your items came in larger sizes for my plus size actress.
I was thrilled when I found your site. We're planning our wedding with a vintage theme and the shirt we found is perfect. It came very quickly and the ordering process was very user-friendly.
The service was extremely thorough, ensuring the right fit first time. The product arrived extremely quickly, we were quite taken aback. The products themselves were beautifully made, of wonderful quality and will I believe be worn for many a year.
I enjoyed the shopping experience at Gentleman's Emporium- both information required and care were evident throughout. The clothing I received was both stylish and of excellent quality. I emailed to get some additional information and received a complete and personal reply the following day. Shipping was delightfully expeditious. I'll be back.
Great service
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.