On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Everything was perfect.
Customer service was great, with the products being delivered in a very short time frame.
I wanted a new dashing vest to wear during the summer but first contacted customer service because I did not know what fabric would be light enough for the summer heat. Customer service responded within a day with their recommendations and even sent me a link of all the vests that matched the fabrics. I found a classy vest and I received it quickly. I love this site.
Delivery time and product exceeded my expectations!
Fast delivery; well-made clothing! Thank you!
Shopping experience great but double breasted vest baker city hunter green was to short.
One thing I was disappointed with is you have to spend $150.00 to get free shipping.
I purchased 3 items. They were all very nice. Regretfully I had to return 2 of them as one didn't fit and I didn't have time to exchange it, and the other was too small and there was no larger size. That being said, the merchandise is very good quality and next time I'll know the size I need better.
Great customer service! Quick delivery.
I purchased the Jabot as an accessory for the Victorian riding jacket which I recently acquired for my wife. It is of good quality and I am more than satisfied with it.
Very fast and easy
Great experience and great clothing
An extremely well run company, from Web site, products,and delivery all very smooth, fast and efficient. I was very impressed. Thank You.
My entire experience from start to finish was flawless. There is not one area that I could even suggest how to improve.
I needed a work shirt that could be modified by me to accept a detachable collar. The Gentlemen's Emporium staff were very prompt and complete with their answers to my questions, even providing product suggestions that prevented a probable expensive mistake. Thanks
Everything was fine except that the vest I ordered was my second choice. I had wanted a red vest and settled for a black one. The issue was that the red vest was unavailable for months, like since before Christmas. The red vest is apparently very popular. I will keep trying. I love the black vest.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members