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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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This company has the best customer service I have come across yet for online shopping. When I had a request, someone personally responded to me within a day, and fixed my problem, no questions asked. In addition, the products are excellent quality, durable, and well made. Certainly worth it, and I will be recommending this company to everyone I can.
Items were excellent quality. Service was outstanding. Very pleased.
I am sending the 36 size camel pants back in exchange for the 38 size pants. If possible, trim 2" off of the size 38 pants leg length.
Any questions, call me at *******318, hours 7:00 am - 3:30 pm
Mountain time.
John P. Lee
I was very happy with the quality of the product and the delivery was quicker than I expected.
Great Product, very wlll made
Very good selection of the period clothing. Wish they would expand to other era's.
While searching for clothing patterns from the turn of the century, i ran across your on-line shop that provided such garments at a reasonable cost. Your page was easy to navigate and very user friendly. I am very pleased with my purchases and look forward to more in the future. Thank You so much!
I usually order for the uniform of my bar, Churchill's in North Vancouver, B.C.
My recent order consisted of two jackets one for the groom and one for myself, as I was best man. I have and will continue to promote Gentleman's Emporium for its selection of men's clothing, as I wear it myself.
Till then
Fritz
Very happy with your service and products. Very prompt delivery all the way to Australia. Have recommended your store to my fellow re-enactors and will be purchasing from you again soon.
I like your store as there are no clothes like it in australia, even with the exchange rate and shipping it is still worth it.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members