On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The merchandise I ordered was of the best quality I have seen.I am very pleased with the incredible speed in shipping and packaging...excellent company to do business with.Thank you Gentlemansemporium...Barry Frost
Shopping from your website was an easy and productive experience. We found that your products are of a high quality, and more than met our expectations. Future orders will surely follow.
The design and quality of your goods are always first rate. I have used your products as costumes for many years in our Theatre Festival and they are always an asset to our prodcutions.
I was very happy with your establishment. My wife is tough to buy for because of her slight figure. We were given the correct information which made the shopping experience wonderful. Keep up the good work. Please try to replenish the sold out items sooner!
I am thrilled with my new coat and can't wait for the cool weather to arrive.
Great service, fast shipping, stylish and affordable products, what's not to love?
I can't express enough how pleased I am with my order. Every item ordered was perfect and true to size. Looks great even better than expected. I will definitely be ordering again and I would highly recommend your business and services.
I was looking for a vest for my son's wedding. I googled tweed vests and Gentleman's Emporium was at or near the top of the list. The name intrigued me so I clicked on it. After clicking on "vests", I saw dozens of excellent photos of vests with detailed descriptions. When I got to the "Langdon Wool Tweed Vest-Brown" I new my search was over, but I continued to look at all the choices. Then, following their directions for measuring, I triple checked my measurements and ordered. I couldn't believe how quickly I received it! The package was securely wrapped and the plastic-covered vest was in perfect condition. I couldn't wait to try it on. It is an excellent fit, it looks great and I will wear it long after my son's wedding.:>) The short version is...from spotting the name, right down to trying on the vest, every step of the way was easy, fast and well worth it.
The overall customer service was great. The service representative was friendly, knowledgable, and professional. Very pleased.
The product was exactly what we expected, size measurements were right, very happy with our purchase.
The only problem I have ever had with the several purchases I have done with Western Emporium was the last shipment came $4.75 postage due.
The overall experience was wonderful, great products, great prices and quick service.
I will be recommending your products to others in our re-enactment group.
I had a very good experience with my order. I will be back!
Quick delivery and good product
Love you guys! The customer service the clothing is always outstanding!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members