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The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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Overall shopping and products are excellent, would purchase again.
By far the best online shoping experience I have ever had and I love my new out fit it was how ever a shame to see most of your items were out of stock. But none the less you guys did fantastically and I will defantly go with you for my future steam punk needs
I love your stuff and the sizes actually fit. BONUS Thank you
I found the service excellent,and the shipping immediate.
Love your store. Very accurate sizes, descriptions, and super fast shipping.
Great service, great quality product, thanks
The quality of clothes is great. I highly recommend the canvas pants, very durable.
Great customer service, considering that I was making my order from Zambia they were very helpful in making sure everything went smoothly.
Made my life easier as I didn't really want to make braces myself and could not find them locally.
We needed 3 pairs of spats quickly for a 20's party. Not only was the salesperson helpful, but also friendly. I was very pleased with the quality of the products and just as important, I rec'd the products on time. I would definitely order again from Gentleman's Emporium. I can't wait to try some of their other products.
I have never had any issues shopping at this website. Great products and services...
I am amazed by the level of quality of your service. Your products are also amazing, I made my purchase for a wedding and I made an incredible impression. It was my first purchase (I discovered your website by chance) and I will definitely order more!:-)
Great quality product. Good variety of product. Great price. Really quick shipping.
I wish that the manufacturer (Scully) had been listed, as their sizes tend to run small. My chest measures 46", and by the sizing chart, I would have been at the big end of a large. I ordered a x-large, and it is tight, fits but is tight. Otherwise a wonderful, easy,and pain-frree shopping experence. I will purchase from Gentleman's Emporium again!
I have ordered several items from Gentlemans Emporium and have been happy with both the items and the service.
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.