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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Well made and fit my gun great I'm now breaking it in for fast draw I like it
Awesome site for anything steam-punk! I will definitely be shopping here again and again.
I got my order very quickly and the products were just amazing. Thanks a lot.
The customer service is awesome! I received my first watch damaged and not in working condition and you took care of it in lightning fast time with a replacement. I love the look of the watch, I only wish it kept better time. I guess that makes it more like the days when men only had pocket watches so its a great novelty to have.
I was very pleased with the lady snoods I purchased.I am a cook in a Nursing facility and prefer to wear them over a regular hairnet,they are more comfortable.
Everything's fine and I appreciate your quality and service
I have been more than pleased with all items I have received. So pleased in fact, I wound up placing two additional orders within two weeks of my first.
I quit looking around to find the cosplay items I needed. You had the perfect items at the most reasonable prices. The quality of all my products was exceptional. I am sure I will have many future transactions with Historical Emporium.
Thanks so much,
Dan Mullins
"The Mad Scientist"
Great!
They were vary helpful in helping with my size an placing my order it all went very smooth like it should'
Outstanding service,product. It will help if offer free shiping
Went like clock-work.
You folks have your act together From the warehouse organization, to the product quality including detail. To the knowledgeable and very helpful customer service to very prompt shipping. Every word I wrote is true. I've dealt with many businesses online and yours is very truthfully the exception.
Thank you
Love shopping with these guys. Great products and styles that are hard to come by
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members