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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The product is extremely excellent quality and does fit perfectly, the only thing I wish I could have done before hand was try it on before purchasing just to see if the fit was what I wanted. Luckily, everything was exactly as I wanted.
Good quality item. Reasonably priced.
Quick delivery time and good prices. As this was a dress up item I was not too concerned about quality but found that the quality of all items I purchased was great. I have washed both my long bustle skirt and Victorian shirt and both machine washed just fine.
Excellent quality clothing
Efficient delivery to Australia
I would recommend gentlemens emporium to anyone
My wife and I are very happy with service and specially with the product we bay.
I am very impressed. The outfit came in as was too small. When I called in (sorry, I forgot to write down her name) was very helpful. I was under the impression that I wouldn't receive the larger size for a few more weeks but received it the other day. I love the outfit. I will say, that one is cut small but it is very well made. I'm happy with it.
Thank you for fine service.
My fiancée and I have ordered a number of items through Western Emporium in preparation for our 1870's wedding. The customer service I've received has been Outstanding! I recommend Western Emporium to all my friends now when they have any needs you all can supply. If i still built businesses i would try to steal everyone there! Thank you for your Most Excellent service!
Great comprehensive selection of quality clothing. The size selection guidance was "most helpful".
I was so impressed with how fast our order came! Thank you so much!
I was very pleased with the quality of the items I ordered. Everything fit well, and looked very good!
The items arrived faster than I thought they would even though one was considered back ordered they both got here in time for the Willits Ca Kinetic Carnivale.
I own a few of your products. There are normally well made and the materials are of great quality.
This is the 3rd time I ordered some thing and once again I am completely satisfied. I will be ordering from you again. Keep up the good work.
Quality products and a great store you can't go wrong.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members