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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I am very pleased with ever aspect of my transactions with Gentlman's Emporium. The quality of the clothing I have received is wonderful. The service representatives with whom I have spoken have been knowlegeable and very pleasant.
I will happily refer others looking for quality, Victorian era clothing to you.
I live in australia & it is very hard to buy a lot of the products that you sell so finding your store & being able to buy & import your non restricted at a good price was great.
I asked that the box my husband's gun belt and holster was mailed in be completely incognito because he always gets the mail. You did exactly that and he thought the box was some pillows for me. Ha Ha. Thanks so much for the extra effort. The gun belt and holster was a complete surprise to him and exactly what he wanted. The workmanship is great and just beautiful! Thanks, thanks, thanks!
Your product is awesome! Very well made, great quality!
Our whole family ordered outfits for a niece's wedding. They arrived very quickly and were of excellent quality. We were very impressed.
Quality of vest is good and it got to us quickly
I don't want to repeate word for word what others have said about the Gentleman's Emporium, but, I thought everything was great; customer service- the man who helped me, made sure I got the right size for my husband's shirt- the delivery was lightening fast- I placed my order on Monday and I recieved it, all the way across the country- on Wednesday around noon! And I couldn't wait to open the clothes and try them on-I had read the reviews and knew to expect high quality! I wasn't disappointed! I WILL order from here again!
I was actually stunned at the quality of the clothing I purchased. It was not just a good costume, it was truly good quality.
Great items, high quality
The products I bought were high quality and the sizes were perfect. The advice on the website was great (eg I take size 9 shoes, but that is US size 10). The glove conversion that I did from from inches to centimetres was perfect. I couldn't ask for better and the delivery time was very quick (USA to Australia), I think it was barely one week from me placing the order.
I was very happy with all of my purchases quality was excellent I received them quickly, and had no issues. Nice to have a reliable source for hard to find items. Sizes to tend to run large which is perfect I like a loose fit
Great Products Great Shop.
Previous purchases of similiar pith helmet did not compare to the quality of our recent order...we are extremely satisfied and have already shared the other 3 hats with our fellow SC gardeners! We will be ordering additional ones for holiday and occasion gifts for our neighbors and church friends...
You all are wonderful. I am always happy with the service and products ordered from Gentlemen's Emp. My husband loves his vest and we are thinking of getting another.
I love the vest, it's looks and the kind of leather it is.
Do you have any that resemble the rough cowhide look?
I had questions on whether a ladies vest would coordinate with a man's vest. I appreciated the recogmentation of the salesclerk, when I called for advice. The clothes are exactly what we wanted! Thanks!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members