On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Fast service, quick delivery, friendly staff, and great quality product. This was a very pleasant transaction. Highly recommend.
From all aspects, an easy, enjoyable experience. I received my order promptly and was pleased with the quality of the products purchased. I had one return and was credited back without hesitation.
The service was excellent and this Colt was just what I hope for.
Great customer service. Your phone rep took the time to help me find the right shirt, pants and suspenders. Clothes were promptly shipped and received. Thank you.
I am to the utmost satisfaction with the service received. In the website all the products listed are described in detail with lots of pictures and the ones I bought are fine made.
Everything I ordered was great. I did send the hat back. It did not go with the outfit I ordered. Thank you Beth Rawle
I couldn't believe the great price for this belt with pouches! I had seen others like it that cost twice as much and wanted $14 just for shipping! I wanted this for a steampunk costume for a comic con that was two weeks away and never dreamed I could get it in time. Just for fun, I started the order, and to my delight, found shipping would only take four days. That was for STANDARD shipping! I got the belt in plenty of time, and it was just perfect. I would definitely buy here again!
Fast service very satisfied thank you
I always have excellent service with Western Emporium.
Skirt is too tight with the elastic being too hard to stretch. Overall not a wow factor outfit for the price pay.
Product was about what I expected for the price.
Very good service, good quality items and splendid haste with packing and delivery!
Very satisfied with items I have purchased and will keep on, thank you.Rey...
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members