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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Customer service was very helpful with sizing and advise. The quality of our gowns and gentlemens clothing is outstanding. We are wearing our clothing from under pinning to outer wear for a Sherlock Holmes weekend in Cape May NJ and are very pleased!
Once again great products & brilliant service - Thanks
I ordered a leather flying helmet; I'm a WW1 aviation reenactor. Although through no fault of Historical Emporium my helmet was too small, and I thus ordered a larger size. In both instances HE's delivery was super fast and the product was/is well-constructed and of authentic design. I'll return the other size today, and I have no doubt I'll order in the future. Can't wait, actually.
Very happy with the products purchased including price, quality and quick shipment. I will be purchasing more items in the future.
Excellent product and excellent service. I was a little nervous when placing the order since I have not ordered from her before but was soon put at ease when I received my order. Very impressed.
Great service, great product. We dress in period clothing when exhibiting our 1910 Oakland Runabout in Concours shows. We can always count on the Historical Emporium to provide.
I could not be more pleased I loved it. It was just as I hoped it would be your company is great I don't see how anybody could beat yall I ALSO LIKED THE CATD WITH ALL THE NAMES ON IT. Thanks and im shure to order again. RON
Amazing quick service, items are well made and fit perfect. I was upset that on delivery i had to pay $78.00 duty on a order valued at $270 because the goods were made outside of the USA which i was not prepared for.
I was thoroughly pleased with the shirts I ordered. This was my second purchase, and I will buy more.
The sizes fit perfectly based on your chart sizes, and the quality of the shirts I ordered is excellent!
I am very pleased with my purchase and experience with your company. Thank you for doing such a good job and making it easy to purchase and received goods.
Gentleman's Emporium has been my go-to store for my fineries and dress-ware. I am yet to find a single complaint with their products and have certainly recommended the store to others and will continue to do so.
After buying from a big known store a similar item and they sent the wrong color I found Emporium and got good fast service and the true old west style and made in AMERICA. The service was friendly and helpful.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members