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The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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The items I ordered were received in just a few days (as stated) and were just as described. I will order from gentlemansemporium again and recommend them to my friends.
The real deal-finally a suit that is not off the rack. It's me! Amen.
Beautiful work, great value.
I purchased men's trousers and suspenders. Excellent quality. I also purchased ladies lace finger less gloves that I would not purchase again. I put one on and all the seams came undone. It was not worth the money. But overall is a great place to purchase clothing.
Very nice quality gun belt. Should give many years of good service. You guys rock!
They fit in my other items I have gotten for our Historic Pioneer Village.
The hat arrived much more quickly than I expected and looked exactly like the photograph. I am very pleased with the quality of workmanship and look forward to wearing it many times. My teenage granddaughters even loved it, so I guess that's saying something.
Delighted with the items of victorian clothing will be attending some football matches and horse racing meetings with these outfits and will post photos when available
Many thanks from England
James wilson
I have used Gentlemansemporium.com from time to time and have always found them to be excellent to deal with. My orders have been handled well and always arrive quickly. I have always gotten great comments for any of their items I ware.
UPS had difficulty delivering my box but it was on their end not because of Western Emporium.
Recieved shipment quickly, very happy about the quality. I would buy again and will probably keep this on my favorites list. Would recomend your products to anyone needing period clothes.
The items I ordered were exactly as described. The charts made it easy to choose the correct sizes and the quality of the clothing was excellent.
I JUST RETURNED OUR BELT AND HOLSTER. THE SIZES SEEM TO RUN SMALLER EVEN THOUGH WE ADDED THE EXTRA INCHES. I AM WAITING FOR THE EXCHANGED SIZES NOW. STRONGLY SUGGEST USING A TAPE MEASURE AND ADDING MORE THAN THE 4 INCHES SUGGESTED.
LOVED THE STYLE AND QUALITY.
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.