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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Vest fit perfectly and was appropriate for the banquet I attended. Will make a nice waistcoat to wear under my overcoat this winter.
Thank you for the fast response time.
First of all I must say Thank You! My daughter plans on having a Victorian/ Steampunk themed wedding next October, and thanks to your site and wonderful selection of clothing and accessories I am able to come up with some wonderful outfits for myself, my husband and our youngest daughter. The clothing is beautiful and affordable, and I plan on shopping from you more in the future.
I enjoy shopping with this website because of the variety of clothing ect. Having it all at one site makes comparing products that much easier. I have always received my order in a week or less which is much appreciated.
Overall I am quite satisfied. My only complaint is that the bottom button on the vest fell off while I was unpacking it. Close inspection of the vest revealed less than professional button holes as well. My wife can fix the problems.
I was happy with the shopping experience and the products. Great for Civil War reenactment. Thanks
Great products used for my antique car shows
Although the clothes are on the small size for bigger people the customer service was great. They were nice and helped me out a lot.
Exactly what I was looking for. Thank you
To date, all of the product received are excellent! We're very pleased with quality of all items purchased and your customer service staff was very helpful.
Always helpful on the phone, many products are made here in the USA (all the clothes that I've bought from Gentlemans Emporium so far have been made in the USA) and the products are always as advertised and very good quality. My wife always says I look dapper and that's worth every penny!
Very Happy with the service and response.
Great looking and well made vest.
Great product. Top notch in quality, construction, shipping and professionally packaging.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members