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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Not much, it was a scarf for god's sake...and i love it.
Excellent fit and perfect style.
Great place to shop!
Very prompt good quality
Called for information about sizing and the gentleman was most helpful. Received items quickly and they worked perfectly for the piece they were ordered for.
Fantastic product, fast shipping. THX
We are extremely pleased with the products and service provided by Historical Emporium. Orders arrive quickly and returns (which we have done several times only because of size changes and mind changes as we prepare for a yearly event in our community) are so easy and processed in a timely manner. Thank you Historical Emporium for making our costume planning so much fun!
Beautiful well made garment.
The Homburg I purchased is great. I had to call customer service due to it being a little too big and the person told me to use hat felt to make it to the size I needed. I tried that and it fits much better. I wore it to church with my dark suit and Bat Masterson walking stick and people thought it was a perfect accent item. I wanted one in gray but chose black. I will be ordering a gray fedora soon.
Great customer service!
Always great doing business with you folks. Friendly service and prompt shipping. I have recommended you folks to others, family, friends and shop owners.
Good
Excellent quality, service, and follow-up. I will buy again.
Thanks,
Cliff
The clothing fit very well and the quality of the material was excellent. I accidentally ordered the same item twice and the gentleman on the phone was very helpful and pleasant to talk to. Thank you for your quick service.
REAL...STUFF.GREAT!
I wore the shirt for the first time today. I bought two to wear with my Santa suit. The fit was great and the price for both was nearly the same as one of the Santa shirts on the Santa suit sites.
Great service. Quick delivery.
Bought from Historical Emporium before, always a great experience.
Fast professional service
Just my opinion. We are wise to step back into history and learn from whence we have come. The Historical Emporium provides authentic, durable and well constructed clothing. The shipping snd service are fast. If there is a sizing or fit issue...their staff is fast to correct. I am particularly fond of the vests. They are classy.
Top notch company with top notch products!
Jeff Swanson
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members