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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great Stuff. Cut me off, I keep buying things.
THE outfits and accessories are all quality items. I've been very pleased with everything I've ever purchased from historical emporium. The service has been exceptional!
Items, almost exactly as described, arrived intact.
Love the styling. Love the fabric quality. Love the order process. Love that it is made in the USA! Will definitely be a returning customer!
I can not describe how perfect the experience was with your product, customer service and delivery time. Thanks so much, Scott.
I have ordered before and I was not disappointed. The selection is great and the items are good quality. I was gathering items for a Halloween costume and they added the authenticity I was looking for. I'll be back.
The gentleman who processed my order was very courteous, patient and spent a significant amount of time answering my questions. I believe my order was delivered to my home two days after I placed the order.
I wish to thank everyone at Historical Emporium for their excellent products, their wonderful sales personnel and their lightening-fast delivery.
Nice shirt fits good fair price
Very happy with how fast the product came and letting me know each step of the process. Will definitely shop again.
I ordered online so I didn't interact with anyone directly. Just the same I was impressed by how quickly my order arrived and the high quality of the puff tie I received. It was the perfect finishing touch to my Wyatt Earp costume. 5 stars, two thumbs up...however Historical Emporium is rated it isn't high enough!
Quite impressive. Quality material and craftsmanship, design is exactly what was presented online. Delivery was quick.
Excellent service!
Really great quality, delivered quickly per request. I'm a second or third time buyer. H.E. Has never disappointed
Everything about ordering from Historical Emporium was first rate. Excellent customer service and quality of clothing I purchased. Looking forward to my next costume purchase.
Holster was exactly as shown. Quality is excellent and order was received quicker than expected.
Absolutely love your products!
Pricy but good quailty and fair fit.
We saw this at the last moment and decided it was the perfect shirt for the wedding. We were a little worried whether or not it would arrive in time, but it arrived earlier than expected! It looked perfect with his tailored suit. I could not be happier.
I had a minor shipping issue that I emailed customer service about, and they replied to my email promptly and went above and beyond to help me with my issue. A+, much appreciated, many many thanks.
Very satisfied
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members