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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Thank you for the fast service :)
Great and fun selection! Item came well ahead of estimated delivery date
Quality goods and responsive customer service. I was impressed overall.
I live in an area where it is difficult to find stuff like the historical emporium offers so was delighted when I received my hat and it was of outstanding quality.
Excellence all the way around!
You always sell the best items!
If I could give 7 or 8 stars for customer service I would! They were a great help with sizing and exchanges.
The outfit I bought was great lasting quality- things I'll keep and use for all kinds of costumes. My only tiny criticism was that they arrived very wrinkly and I had to do a lot of pressing before my costume party. No big deal, really.
My husband loved the outfit.
I am amazed how well the tux fits and how great it looks for the price. I'm very happy with the product and experience.
Great prices and fast delivery time. Very impressed.
I called in my order because I was having trouble ordering online. The gentleman that answered my call, took my order with promptness and was extremely friendly and helpful. I'll definitely buy from this company again. My wig was delivered quick before Halloween and was perfect for my costume.
First time ordered, I confused with sizing (got two-size larger). Received second package quickly after reorder in time for Halloween party. Then got the refund in couple days after sent a wrong-size pants back to the Historical Emporium. Great service!
I am a member of the 7TH Michigan Co. B civil war. I'd like to see more clothing of that era.
Your products are outstanding quality your customer service is excellent will buy from you allway Gerd lugert from Australia thankyou
I was very satisfied with the product the quality was great an the time between ordering an receiving it was excellent. I will be ordering other items from historical emporium as I feel they were very truthful fair an I'm very pleased with their service.
Dealing with H.E. Has always been an enjoyable experience. I've been happy with the quality and quick shipping. Excellent company to do business with.
Always great service, recommended to others several times
The pith helmet I received had a defect so after sending pictures the helmet was promptly replaced and no need to return the defective one.
Noel was amazing as usual!
The clothing I purchase here is for work and play. They are light weight excellent quality and the ruggedness mean they will last.
I will be doing most of my shopping here for my dressing needs. I drive a truck so it is important, to me, to look decent but have clothing of a quality that can handle the road.
My requirements are the clothes i buy and wear should be able to make it through s rough days work and go for a steak dinner afterwards without fussing about what to wear.
THANKS HISTORICAL EMPORIUM!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members