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The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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Excellent customer service when I called to add items to my already-posted order. They checked to verify each addition was in stock and included on the order before it was shipped. And every single item was of significantly higher quality than, given the price, one might expect. Looking for opportunities to make my next purchase! Brilliant.
Would gladly order again. In fact I plan to in a couple of months.
The dress I purchased is beautiful. I purchased for a Flappers Halloween costume. I received a lot of compliments. The price was very reasonable. I searched on numerous websites and gentleman's emporium was the best priced. Once I received the item I now know it is a great quality dress as well.
Great hat, great tie, great prices,
What else can I say, I'll be back.
Thanks,
Larry
This Hat was well protected in the packaging provided by Gentleman's Emporium.
The shipping fee was reasonable, and I received my Hat in good time.
It was a pleasure to do business with Gentleman's Emporium.
I shall return for future purchases, and I would be happy to recommend Gentleman's Emporium to all my family and friends.
I bought a tweed vest in a larger size, which are really hard to find for a reasonable price, so I was really excited to find a nice looking one on Gentleman's Emporium. The shipping was really quick, much quicker than I expected, and the vest is super nice.
The article I bought is a gift for someone for b- day, which has not yet been given, so I don't know if he'll like it. It seems to be well made and looks very well. The G. E.'s service was excellent. The wrong size was sent, but they took care of it right away, and a new article was sent within two days. Will shop Gentleman's Emporium again.
The service was great, the products exceptional, the delivery, flawless!
I was able to get what I was looking for and at a good price. So all is good
Great products and easy to browse thru website which makes shopping easy. Will shop this site again
I am so impressed, my items were high quality at a good price and arrived swiftly and packaged safely. This is a great resource and I will be back.
Overall experience was outstanding. I had a good experience dealing with the Gentleman's Emporium.
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.