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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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You exceeded expectations. One can't ask for more than that.
My whole overall experience with you has been outstanding. I could not find the Ascot tie I purchased from you when I was ready to buy it, your Customer Women helped me to relocate the tie again which I was very grateful for.
I will highly recommend you to anyone I know looking for your products. I plan on purchasing a nice bright vest next year.
Thanks again for all your help and services, and for carrying first rate attire.
Sincerely,
Brian J. Sikorski
I actually called in to check on availability/delivery before I ordered and the person I dealt with was very friendly and helpful. The merchandise arrived on time and I'm really happy with the quality and fit!
The lady who answers the phone is SO nice and HELPFUL. I love the jacket though it was quite expensive but the production it is for will look great in part because of the unusual fabric and fine quality. Thank you
As always wonderful service!
Over all easy ordering experience. Items came quickly even the back ordered item. Quality items.
Fast Delivery!My Friend Loved The 2 Vests! They Fit Him To a T! Thank You!
I purchased this dress for a costume. I had questions regarding the size. I called your customer service number and the sales person was very helpful. I did have to take the dress in for alteration. It is a beautiful dress.
Good products and service & we like to see products at least being original & designed in countries other than China.
However, you may have to review international postage charges because we can always find similar product at similar or cheaper prices with Free Postage from China or Hong Kong.
Buying almost anything from the US (& UK), postage seems to nearly double the total cost every time.
Thank you! Outstanding service. Needed some items quickly, you guys and gals came through.
I will be buying from this business again!
Very timely delivery.
Well made products, of good quality.
Tend to be on the small size compared items from other suppliers of the same size. I needed to order a larger size to fit, when a previous dress of the same size was on the large size.
Very fast delivery, product was as advertised - good quality.
Quality, price, shipping, and service all better than expected! Wish I had found your site sooner. Have already recommended your website to our car club members. Thank you very much for your help.
What can I say, my words are in the stars.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members