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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Nice people!
Customer service made certain my husband's jacket would arrive on a Friday, though not due ordinarily until Monday, we paid the expedited price and your personal delivered. We received the jacket on Friday, not Monday, and was able to wear it to the party. It looked great and fit perfectly. Thank you so much.
I was so pleased with my purchases and how quickly they arrived that I emailed asking how to write a review. I wrote quite late but still received an email response right away. That assures me that if I have an issue or problem it will be dealt with quickly. I do wish you would carry Victorian bonnets--like those seen in Young Victoria.
Overall I was very pleased with every aspect of my order, I've already had several comments on my clothing I received, from my frock coat, silk puff ties and vest, people just really liked the way I looked, I was very pleased with the quickness of receiving my order the and the condition I received it, I'm already in the process of making another at this time, thank you so very much for the quality of time spent on every aspect of my order.
Sizing completely inaccurate - a waste of my time ordering as they don't understand the difference between UK and US sizing, and now I have to repackage & send back at my own expense.
THE SERVICE IS EXCELLENT,I WILL BE USING IT AGAIN.THANK YOU
I'm home. Been looking for a place to buy clothes made in a fashion I find comfortable to wear. Maybe I am from yesteryear but these patterns and cuts fit more to my liking. There is a 7 yr. Old in the house so we already have a costume dresser and with many Halloweens in front of us I am sure we will be a return shopper, helps with SASS and re-enactments also. Totally inviting and easily navigable web-site, kudos to the designer. Shipping and e-payment swift and secure, can easily check on your order. Even got a cool thank you card, pinned it on the message board.
Be back soon
Was a lucky situation of finding this website. The helmet is well constructed and very pleasing to the budget. Deliver was very prompt, 4 days ahead of prediction. Am well please with the quality and will use this company again.
Customer service rep actually took the time to pull the item from the shelf, unwrap it, and answer my questions.
It was fine, costume worked out.
Services was quicker than promised.
Item appear s to be nice.its for Christmas. So haven't given the gift yet.
I'm glad that I found this site and am very happy with my purchase and service.
GREAT gunbelt
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members