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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I had to order a last minute item for Halloween, the staff member that I talked to was very helpful and my item arrived on time! Perfect.
Service was outstanding. Choices very good and easy to order. Shipping was very quick. Also, I am from Illinois not Idaho...
I bought this vest for my husband for an event we had planned. This vest is elegant, stylish, well made and just beautiful.
As a member of "The Mauch Chunk Victorians" I have the chance to wear and use the products from Historical Emporium quite often. Everything I have ever ordered from them has been very good quality and arrived in a few days. I am also a singer/actor and have used the items in performances.
I contacted customer service about whether a pistol I purchased would fit in a gun belt sold on westernemporium.com. They responded quickly. They were courteous and helpful as well.
I absolutely love my coat, I get so many compliments on it. The shipping was amazingly fast and well packaged. The garment is high quality and the fabric is beautiful. I had read the previous comment about size and ordered one size larger than the size chart would have indicated and was very glad I did. The coat does run somewhat small. I can't wait to buy something else!
The product was of good quality and it arrived on time.
Very fast shipping. Quality product as depicted. Intuitive on line experience with a highly illustrated website. I really felt like gentlemansemporium takes pride in their products and business. A little ditty: The mustache I ordered was realistic enough to hide my identity from several close friends on Halloween.
I shop here maybe three to four times a year and have absolutely never been disappointed.
I was very excited to find the site and make the order. The product is fantastic, and exactly what I wanted. I've already recommended the site to several of my friends and family. I've also already returned to buy even more clothing from this vendor. I've probably spent more than I should have on the clothing, but when you find what you've been searching for, I've learned, you need to take the opportunity and make the purchase. Opportunities do not last forever.
Knowledgeable staff, quick shipping, reasonable prices. I will buy from them again.
I use the vest when I volunteer at a motorman at the Seashore Trolley Museum here in Maine.
It fits fine and is well made and certainly helps in a vintage appearance for the historic overall experience at the museum.
As as expected, gentlemansemporium.com delivered a great product for a reasonable price in pristine condition. Thank you!
Customer service representatives that I spoke with were professional, accommodating and very helpful. They were able to resolve the issues with my original order and get a replacement shipped immediately. Would definitely order again!
Over the last few years, I have purchased a number of items from gentlemansemporium. Your customer representatives are always very helpful and very friendly. And your products are high quality.
My only possibly critical comment is related to the pocket watch I just bought. By being able to see through the face of the watch to the inner workings makes it virtually for an old guy like me to see the hands and tell what time it is. Other than that minor detail, you guys are absolutely terrific.
Everything about this site is fantastic! With affordable and comfortable clothing you won't go wrong ordering a new wardrobe!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members