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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I loved the blouse just wish it was a little thicker material. A thicker cotton. Plan to wear it with a vest and scarf.
Excellent products and outstanding service.
I am very impressed with the speed of delivery and the products available
I ordered a coat (tails), vest, and tie. I mistakenly ordered a small vest. Time was definitely an issue. I contacted the customer service department. They arranged for the return of the product and immediately sent out a medium sized replacement vest. I received the vest one day before the costume ball. I was impressed!
The personal customer service was first rate! The attention to detail was just excellent. The clothing quality was fantastic. I cannot offer enough positive praise. If you are looking for high quality period clothing you must try the Gentleman's Emporium.
Great selection, super-fast delivery. I'll certainly order from the Emporium again!
This is my first time ordering from you. My purchase was perfect and received sooner than I expected. In comparing to other companies, yours is outstanding.
Great products and service.
I enjoy looking over your web site and plan on doing more business with the Gentleman's Emporium in the near future.
The Black gloves completed a black mourning coat ensemble with top hat, marvelous!
Very happy! Wonderful quality!
Everything was so easy, from ordering the vest to the speedy shipping. I didn't have any problems with anything so I didn't have to contact customer service.
Best rate customer service and product selection. I will definitely purchase from gentlemenemporium. Com again.
The service was above Excellent, you just can't ask for anything better. Shipping was fast, next day shipping and 3 days later it was at my door. THANKS
It was as expected. Prompt and positive!
My Halloween costume came just in time and was perfect
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members