Historical Emporium
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Historical EmporiumReviews 11,100

4.5

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Historical Emporium Reviews Summary

The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
15
shipping
15
returns
9
quality
15

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2 reviews

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dew Q.
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Love the website, was not disappointed at all with my purchase. Will shop there again.

Date of experience: November 14, 2014
WeimGuy E.
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Unbelievably efficient, ordered on Thursday, delivered across the country on Saturday. The vest was in stock when I ordered and it was shipped the same day. An earlier order for the same item from another retailer had me waiting almost 6 weeks and they were never able to provide. This was my second order from Gentlemans/Historical emporium for a Wah Maker vest and the service was superb.

Date of experience: November 14, 2014
KRIS I.
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November 14, 2014

Date of experience: November 14, 2014
Bill F.
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November 14, 2014

Date of experience: November 14, 2014
Huldrekall R.
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Very quick delivery
November 14, 2014

Very quick delivery. Nice communication. Accurate product description.

Date of experience: November 14, 2014
Dave S.
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This product was as advertised
November 14, 2014

This product was as advertised. Excellent quality, made in USA. Fit guidance was 'right on'.

Date of experience: November 14, 2014
Tobi A.
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November 14, 2014

Date of experience: November 14, 2014
G S.
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Easy website ordering, payment and prompt delivery
November 14, 2014

Easy website ordering, payment and prompt delivery. The transaction was efficient and easy. Great service.

Date of experience: November 14, 2014
Samuel T.
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November 14, 2014

Date of experience: November 14, 2014
tizer Q.
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The Winfield vests are very well made with quality wool and sturdy cotton. My vests fit very well and wear them at work all the time. They have a distinguished look. I would like to see an all wool version of Winfield Wool Tweed vests, it is on my wish list. By far the best selection of vests on the internet. The sizes available and sizing information is extremely useful in getting the correct size. I have been perusing the store for my next purchase.

Date of experience: November 13, 2014
Chris L.
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November 12, 2014

Date of experience: November 12, 2014
REM O.
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November 11, 2014

Date of experience: November 11, 2014
Maxine A.
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This is my first corset
November 11, 2014

This is my first corset. Very fast and professional service. High quality fabric and construction. Needed a little advice about the ribbons and fitting. Thanks

Date of experience: November 11, 2014
Ronald H.
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November 11, 2014

Date of experience: November 11, 2014
David G.
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I was so worried that this item might not arrive on time, but had it several days early, even with the special order item and standard shipping.

Date of experience: November 10, 2014
Denise W.
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Great service, order came within 5 business days
November 10, 2014

Great service, order came within 5 business days

Date of experience: November 10, 2014
Alexis H.
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First time I purchased from you
November 10, 2014

First time I purchased from you - but it will not be the last.

Date of experience: November 10, 2014
Joan T.
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A good range at reasonable prices (allowing for varying exchange rates) delivered quite quickly.

Date of experience: November 9, 2014
Dickens C.
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1 out of 3 items I ordered was out of stock
November 9, 2014

1 out of 3 items I ordered was out of stock. I was given good replacement suggestions by email; I acted quickly; they shipped quickly. Very pleased with Top Hat, Ascot, and striped spats I received. Excellent quality workmanship and material.

Date of experience: November 9, 2014
Pam C.
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November 8, 2014

Date of experience: November 8, 2014

From the business

At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.

Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.


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