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The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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Love the website, was not disappointed at all with my purchase. Will shop there again.
Unbelievably efficient, ordered on Thursday, delivered across the country on Saturday. The vest was in stock when I ordered and it was shipped the same day. An earlier order for the same item from another retailer had me waiting almost 6 weeks and they were never able to provide. This was my second order from Gentlemans/Historical emporium for a Wah Maker vest and the service was superb.
Very quick delivery. Nice communication. Accurate product description.
This product was as advertised. Excellent quality, made in USA. Fit guidance was 'right on'.
Easy website ordering, payment and prompt delivery. The transaction was efficient and easy. Great service.
The Winfield vests are very well made with quality wool and sturdy cotton. My vests fit very well and wear them at work all the time. They have a distinguished look. I would like to see an all wool version of Winfield Wool Tweed vests, it is on my wish list. By far the best selection of vests on the internet. The sizes available and sizing information is extremely useful in getting the correct size. I have been perusing the store for my next purchase.
This is my first corset. Very fast and professional service. High quality fabric and construction. Needed a little advice about the ribbons and fitting. Thanks
I was so worried that this item might not arrive on time, but had it several days early, even with the special order item and standard shipping.
Great service, order came within 5 business days
First time I purchased from you - but it will not be the last.
A good range at reasonable prices (allowing for varying exchange rates) delivered quite quickly.
1 out of 3 items I ordered was out of stock. I was given good replacement suggestions by email; I acted quickly; they shipped quickly. Very pleased with Top Hat, Ascot, and striped spats I received. Excellent quality workmanship and material.
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.