On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Got what I wanted, good quality and at a pretty good price.
I love the material and style of the colonial dress. The jacket is small through the stomach area. I am having it altered to fit. It was a larger size and anyone buying that size needs more room in that area. Well made and the price is good.
Fast delivery to Australia. Well made Jacket and easy to order it from you. Thanks Gentleman's Emporium it was fantastic dealing with you and have no hesitation in recommending you to others.
Each of my purchases has been painless and satisfying. I will certainly be back. These vests are actual articles of fine clothing, not cheap costumes. Buy with confidence.
I am very satisfied with the tie. It was convenient to order online and the delivery was made in a timely manner. Overall, it was a good experience.
Everything arrived quickly and was exactly as advertised. Very pleased with the price
This is now my favorite vest. Excellent product, good price and quick shipping. What else can be said.
I ordered the stunning "Vows Boots -Cognac" and I love them. I'm French, so I had no idea what my US size was; and Lady Eve from the customer service was truly helpful and nice, she did her best to help me choose a size etc. And the boots do fit! I highly recommand this site for its quality products and customer service.
Everything came in a timely manner and is of very good quality.
First of all, the response and shipping were fast. Received item within 2 days of order. I purchased a wing tip shirt that turned out to be too big. I sent it back for refund and within a few days my account was credited. I liked the shirt so much that I ordered another at the right size. Very happy with the shirt and their service.
I wanted a black derby to top off a costume for the upcoming 100th anniversary of our church building.
I asked a customer rep. If a derby was in style for men up through the early 1900's. The black derby I ordered arrived within a week. It fits perfectly. Watch "The Paradise" on PBS. Excellent costuming and it shows the derby and the top hat perfectly worn.`Douglas Smith
Fast shipping on an excellent product.
My wool vest is a true fit, great look and the price was unbeatable, the service was quick. I will do more shopping and I will recommend to others.
Michae R.
Very pleased with the pictures and discretion of the products on the web page and the delivery was quick for international post. I am delight with what i bought and i recommend this site to familly and friends.
The boots were period perfect. I had scoured the Internet looking for boots like this and stumbled upon your website. They arrived well packaged and well made. I've already received compliments on them. The next time I order, though, I will purchase the leather boots; while the man made material is fine, especially for the price, I can imagine that the real leather is wonderful!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members