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The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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Not only was I excited just to find the beautiful bonnet, but it arrived in Australia in only a matter of days and in perfect condition. Very happy indeed with the whole experience.
Kind Regards,
Chris Sourdin
Blue Mountains
Australia
If you are looking for Victorian style or Western style clothing, gentlemansemporium.com is great. I have bought many items from them in the past and will continue to do so in the future. Their shipping is fast and so far there hasn't been any problems. They are a pleasure to do business with.
Outstanding service!
You guys are an amazing company, and I'm glad I found your services. The Howie coat product came in plenty of time, and was everything I needed. I will be ordering from your services for further gear and clothing at future dates.
First time purchase. Great quality, Great vest. I am 42 chest 34 waist. 5'-10". I got the medium and fits perfect. I wear it to my office on Fridays occasionally. I also have worn it for casual wear and doing small jobs around the house and for others. With all the pockets on the front. I feel like it is a tool bag and vest combined.
I look forward to ordering more.
I ordered the Black Deco-Pattern Silk Ascot. The picture only gives a small glimpse of the beauty and quality of this product. I was very pleased with my purchase and will definitely order again!
I paid extra for the expedited delivery and the items came within 2-3 days. Definitely will be ordering from them again.
First time I purchased something in this manner, even though I ordered the wrong size and had to return the item and needed the correct size in time for my son's weddint, the customer service and advice given by Eve, was excellent bith in the returned item and the replacement item...All in time for the wedding!
I purchased a complete outfit for my son, which was perfect in all except the waistcoat, which I had to tailor to fit my son. But overall, I was very happy with the pieces.
Perfect place to go to get the SteamPunk look I was looking for. Quality clothes too. Will definitely be back
Been using you for years and will keep using you.
Belt buckle was smaller than in the pic. It would be nice if Chicago screws versus stamped were used. Then you could change it if desired.
Wow love it!
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.