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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I wish you also produced that boot in black leather. The only complaint I have about the boot is that it seems that your sizing runs a little large. I am a true 7 and these seem a little big... but a pair of thicker sox will remedy that.
I ordered a hat in medium, the box was labeled medium but the hat was a large. Called after a weeks vacation and was issued a return tag for credit with out questions. Thanks Noel for your help.
Easy to use site and fine products. Everything was as advertised and fit well. Packages arrived quickly.
Easy shopping, great product, packaged beautifully!
I purchased several items from this site to include a shirt, vest, tie, pocket watch and derby hat. The shipping notifications were rather lacking in information as to what was sent in each package. That info was quickly brought to light by the superb Customer Support staff! All of the questions I had were answered in a very timely manner and with the utmost courtesy. The degree of quality products and service I received have most definitely made this my first choice for this type apparel. I will definitely recommend this business to anyone!
Great product and excellent price.
Disappointed my first and second choice for a frock coat were sold out in my size. However I am still pleased with the third option I chose.
I cannot speak highly enough about Eve - she accommodated me by taking my order and holding it until we came from the UK to the USA - she was excellent.
Excellent products. The web site is easy to navigate.
I believe I had the best/authentic costume at the party!
I wanted these trousers to make a complete outfit with my safari jacket. Unfortunately, they were out of stock and so my order was backlisted. I was not notified when they once again showed as being in stock, but on asking about this was told that only one pair had been received in my size and that was allocated to a previous back order. It took a while, but my order was fulfilled as soon as possible.
The trousers are excellent. Please note that they are not in the same fabric as the safari jacket, but are nevertheless still a pretty good match.
I am very pleased with the 22cal belt and holster. The hand tooled leather and color is better than expected. The only complaint is that I would like the bullet holders on the belt to be placed more to the side instead of directly behind. Thats only my personal preference. Great product I would definitely recommend it.
Great product. My only complaint is that the two smaller dials on the watch face are merely painted on. It cheapens the rest of the watch. Otherwise, it is a fantastic piece and well worth the price.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members