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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Your turn-around time was great. I will definitely shop your site again. I love my compass.
The people I tslked to were great. I hsve no complaints. I called and picked up order in 20 minites. Thank you to all the staff. Product was perfect.
I ordered almost a complete outfit and it was perfect. Very nice quality, fit was as described on site. This outfit made for a very nice part of our Victorian Christmas party.
Product selection is very good, and the quality of the products is good also.
I love the clothes. Price is a little high for some products but others are a great value. Customer service is great and shipping is outstanding. In wearing one of the items I purchased previously, I feel did not hold up,so well. One of the seams slitly tore when putting my hand in pockets. Also the vest I purchased I felt the over all quality was poor for the price I paid. But it looked nice. Overall happy with purchase. Will continue to purchase items from Gentlemens Emporium.
I absolutely love the monocle I got! It's present for a friend I don't see very often and I know she'll love it.
Have purchased from the sight many times and have always been extremely satisfied with both customer service and delivery times and rates.
Great experience, went with the expedited shipping AFTER the original order was sent in, immediately recognized and acted upon. AND the quality of the merchandise was superb. Very grateful to have found your web site. You have a very satisified customer.
I was so happy I called and told you so. After I showed off to my boss (curator of Ed) I almost called again. He loved it! My co workers are green with envy (of course I gave them your name).
Such a wide variety of wonderful apparel. I didn't even know I wanted a vest for my every day use but there they were. The Fez is a gift and I can't wait see the reaction. I "loves" the hats so much, I bought three.
I checked a lot of stores till I found your store, I was able to find the coat that I wanted at a great price.
I am so happy with the products. They are better than I expected.
Great Company!
I would prefer to purchase items when they are on sale. I missed that, and wish I had had that opportunity. I like your inventory.
Excellent customer service. We were kept informed every step of the way and were surprised at how quickly our order arrived.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members