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The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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Very easy to use interface and great correspondence on shipping. Excellent service. If only all businesses were this easy to deal with.
Great product, excellent service.
So glad to have found your site to shop from. I plan on dressing Steam punk for Grad this Spring. Hopefully I will get some great pictures to post for you. Thanks
Customer svc excellent. If you are not satisfied they are not satisfied. John Mize
Always come back again, like the products and the convince!
Great service, fast delivery half way round the world. Thanks
This is a great online store to shop for unique high quality products. Never been disappointed. Great customer service. Easy convenient returns when necessary.
I think ascots are a great accessory for the new metrosexual male. They look great and are easy to create your own tying style. I get a lot compliments.
The products on this site are unique and great quality. I have given them as gifts and the recipient has been very pleased.
The sales people are friendly and very helpful! I will continue to shop here.
BEWARE! If you're seeking overpriced, poor quality items, backed by bad customer service, then do not shop here. This vendor wreaks of QUALITY!
Item arrived BEFORE scheduled delivery date
Great holster and belt
Great experience all round. Defective merchandise was promptly replace. Will definitely order again from Gentleman's Emporium.
The Kicker: Although it's obvious people think there's something seriously wrong with me...I LOVE wearing my leather pilot helmet where ever I go. ;]
Fantastic item. Great quality. Wonderful service. Will be buying more period clothing from you! So glad I found you.
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.