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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I volunteer at a Historical Victorian home Museum in Los Angeles. We were given your store name as an approved shopping place from which we could purchase clothing to wear when we volunteer. They didn't want us to look like we were wearing costumes. I wish I could purchase everything! Love your clothes. I have been buying one piece at a time, putting outfits together with classic pieces. Thank you!
Easy to order online no hassles what so ever.
Perfect will complete my pirate look with the right eye wear again perfect
The shipping time was so fast, just a couple of days. The outfit fit perfect, and there so many accessories to make the outfit complete.
Have made another order to finish my outfit.
I have bought several items from the Emporium and have yet to be disappointed. I usually receive my goods two days after ordering. I wish they offered a hemming service however for us shorter legged type.
Would love to see an assortment set of men's detachable collars... from the 1980's thru the 20's.
Wrong size sent
Was a gift for a friend
Hassle to return
Wait for credit
Dissapointed that's all
Especially when packing slip read correct size and employee initials it. Still the wrong size.
I had to return the hat because it was too dark for my Christmas event and it was too large on my head. But that was not your fault. I am very happy with all I have gotten from you in the past.
A fine product at a fair price. Works well for all who tried it.
Shipping date originally 2 days before I needed it for gift finally arrived 3 days too late
Great ties and great service. Thanks!
As always...Gentleman's Emporium always deliver, and always as scheduled. I have NEVER, EVER... had a problem with any of my orders, not even minor ones. The service is first class, so is the quality of the purchases i have made. I live in Norwich, UK...and i have had deliveries from Gentleman's Emporium QUICKER...than mail from businesses here in my own country. I fully endorse the safety of the site, and the professional, secure manner in which they deal with my details and my orders. They are VERY VERY professional, and dedicated to top quality customer service and satisfaction.
I purchase this vest for my husband to wear to a holiday party. It is a beautiful vest, the color is outstanding, luxurious quality and very well made.
I can always count on fast response and speedy delivery, will always look here first for my future needs
Best price that I could find on the internet for western style rig, ordering and receiving was swift and easy.
WOW! Product really exceeded all expectations, perfect! The Auburn color was perfect with the coca bola grips.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members