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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The purchase was a gift for my Son to give to his Girlfriend for Christmas. Their group of friends are all apparently fans of the "Steam-punk" fashion, hence we will be making additional future purchases. I look foraward to return visits and the abiltiy to purchase something worry-free in terms of shipping as well as acceptance by my teen!
Thank you
GMFlores
I was impressed with the range and quality of products offered. Prices were also very reasonable.
Superb quality and very fast service.
Easy to use the homepage and a good display of the products.
I was a bit of a difficult customer and the person who solved my problem was gracious and made an exception to company rules to cater to my request
Very good service and product
Totally was awed with the delivery time and product was very delighted with the product. I will definitely order from you again!
A+
I'm just starting out in reenacting. I'm a photographer. I needed a good basic outfit trousers, shirt, vest for every day wear as well as a additional more dressed up look. All my needs were met here. I look great and i'm not broke. Who could ask for more.
I wanted it for Christmas and I got it on time
One of the products I ordered was out of stock. I was contacted immediately by customer service, who suggested an appropriate replacement item, adjusted the invoice and reconfirmed before shipping. This was some of the best customer service ever! I didn't have to search for another item and everything was done quickly. Great experience for a first time customer!
I did have a size problem with the pants, they vary. It's a hit and miss.
I don't know if it is just because you are sort of local to me or what, but your stuff gets to me like amazon prime! Thanks for a lovely Christmas gift for a guy who simply outgrew his other vest--lol!
You all did a great job. I could have ask for better service. And the holster is ever thing i could ask for. Thank you
I was looking for a pocket watch online for our grandson for Christmas and it was getting down to the last minute. It arrived well before expected and before Christmas.
Had what I needed ordered and received the item very quickly great experience.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members