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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Actually, I forgot to order these tie pins with the shirts and puff ties I did order. My fault! Called customrer service and still received them in time for Christmas and New Years. Best source for stylish clothes on the Internet!
My Friend Loved The Vest.Your Service Is Great And Fast.
We are frequent customers and love all your products.
I called to place an order for my 88 year old father in law and needed to make sure the item would arrive in time for Christmas. The lady I spoke with walked the order over to the warehouse to make sure it went out that day. Exceptional service.
Cannot say enough goid things about your company! Thank You for being the BEST.
The vest was a hit and many folks wanted to know where I got it. I think I'll take it on our next cruise in March. I love it!:-))))
By the way, I bought the vest via telephone and was very pleased with the service. I had tried to use the WEB site and had some difficulty. You might want to check it out... or it could have been a busy day and not really a problem.
Service was just excellent to attention to details and the service was fast.
I lived in Kenya in 1956 as a young man. All the older men wore Safari jackets which I loved. Since moving to Canada in 1961 I have always tried to find one without any luck. I was thrilled and overjoyed when I saw the jacket that I ordered from you. It took me back to all those years, Thanks so much
Ladies vest is lovely. It would have been a 5 star had the length been longer and at least one pocket.
Great service to a customer half a world away
Shipping was super fast and the product was as advertised. Thanks!
You often don't have coats in my size, so when I saw the Brewster Towncoat in, I immediately jumped on it. The shirt (previous order) and tie fit great, and I'm using them with the Wheat canvas work vest. I'm sending along pictures taken in the Bradbury Building in L.A., as well as in Historic Downtown San Dimas. The pictures often go into my PowerPoints, and I'm usually wearing the garb during class when I'm talking about a particular subject. Hope you enjoy the pictures.
Love our purchases. Great, fast delivery at reasonable rates.
You folks do what you say your gonna do...thats huge these days.
The Drake vest was a gift and was well received. Beautifully constructed of a high quality fabric-- I could not have been more pleased.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members