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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Thoroughly impressed!
Excellent service, great delivery time
Was able to find the product I was looking for easily on the website. Order filled promptly and accurately.
The quality of the products I received are exceptional. What a wonderful store. The things like this are extremely hard to find and you have such great selection and sizing. I received what I ordered right away and I am so pleased.
Ordering was easy and straight forward. The shipping time was fast. My only complaint was that the item, a cap, was too tight on my head. That might be because I have a large head. Who knows. I was somewhat disappointed that I could not use the Item myself, but I gave it to my son so all i really fine.
Very friendly service while placing the order. The hat that I ordered was exactly like I had been looking for. Have received a number of nice comments on it. Fast service. Would definitely do business with them again.
I am short so I will need to have the skirts hemmed a few inches though I figured they would be too long when I ordered them. Maybe you can offer shorter lengths on the skirts. I loved the style of the blouses and skirts. They items were very well made and I should know since my first job was working in a garment factory when most clothing was made in the U.S.A. We had to pay close attention to the quality, whether it was in the sewing or the pressing or the packaging. So when I make a purchase, I closely inspect each garment for quality. These passed muster.
Sometimes I feel I was born in the wrong era when it comes to clothes. I love the old west look. Western emporium is a great site to find those items that you can' find any where else.
Looks GREAT with my santa summer suit HO HO HO
I am really happy with my holster which fits my replica pistol perfectly. The leather work is excellent and really well made. Also I was surprised how quickly I received it all the way from the USA
You were wonderful. Thank you. I was able to wear the perfect blouse and top off my outfit with a darling hat from the 1880's. It was an instruction day for new docents in our "One room schoolhouse" in Knightsen, CA. I passed your information on you business to those in attendance. I will be buying from you again in the future.
The warehouse (not us) added PO Box and then removed the actual address. If it wasn't for the Customer Service Department it would have been a total disaster.
I love my leather braces, both pairs. I have on the buckle leather ones now. I had searched for these since the last pair I had fell apart. These are comfortable, easy to adjust and they look great. I believe that I saw a pair of brown buckle type braces as well. I will make that purchase in early February. Thanks. It is good to find a merchant who has what you want.
Excellent quality. Comfortable. Not to hot to wear in a crowded venue.
I am looking at more vests but I like them in a XLT and some of them do not come in XLT. I am a Law Enforcement Officer and I carry an off duty weapon and I like to keep it covered. Out of sight out of mind and some of your vests will not cover. I chose the one that I ordered for that reason.
Except for my goof great job!
I ordered a Battenberg Lace Parasol as a B-day gift for my girlfriend. I included a poem I wrote in the special instructions, which was printed in a lovely gothic font. The shipping was very reasonable and received in 2 days time. The customer service was above top notch. Thank you!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members