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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The "glacier-goggles" I bought were well-made, and on a par with similar sets sold by "top-drawer" mountaineering-supply shops... at a greatly reduced price!
Delivery was prompt, and the packing was very sturdy---damage during shipping would have been almost impossible!
I know the product will outlast me, and that's all I can ask of any piece of equipment.
Good job; good product; good service; and good work overall!
Item was delivered FAST and was better quality than expected, very happy with my order.
Fast service,Ive bought three hats so for.
After searching all over the state for western style holsters with no luck
Finding The western emporium has been great every thing I need or
Could want they have
Great pricing and products
Well pleased with the holsters and gun belts I bought
And will be back for other items as well
Order on Sunday received on Friday order complete
Great to buy from. Purchased arrived on time and packaged great. No problems!
Great service, specialty products and delivery.
My boyfriend loved the paisley ascot tie. He wanted more colors. Might be nice to include the pattern for that tie as a new product to sell?
I was totally satisfied with my service
Y'all are Great. You expedited my order sooner than I was told. Good product and good service.
The buying experience was fantastic. After receiving my order there was a defect in the material. I called customer service and the new item was shipped immediately, even before the defective one had been returned by me. I was totally satisfied with this experience, and will definitely return in the future to purchase additional items. I could not be more pleased. Thank you, thank you, thank you. Sincerely, Ronald ivers.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members