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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great to find costume pieces that fit a big man like me! Love your stuff!
Had to return an item for size and had my money back in my account no problem. Reordered items and they were great
Great service...wonderful product!
Received items faster than expected. Great quality. Have reordered other items and will likely order more in the near future. Very happy. Have had very positive comments about the items i have purchased.
The customer service was par excellence. The item is classic- to my very taste.
I have bought several vests from Emporium because my boyfriend looks very nice in vests. We have always loved the vests that I order for him. We went on a cruise to the Caribbean and he received such a lot of credit on his vests. Emporium makes my life easy since I have a picky boyfriend that loves to look nice and loves the compliments.
Questions about products are answered quickly. Reviews by customers help with sizing. Wish you would include finished measurements of garments. Other historical clothing reproduction sites will.
Quality items.
Great site!
The shirts were exactly as described/pictured and came promptly. We were very satisfied and will continue to shop with Historical Emporium.
Excellent service. My item arrived very quickly. The quality of the product is great and fits to a tee. I'll be buying again
This is a great hat, good color, fits very well and comfortable. Very satisfied with product and company.
The service was excellent and the products were as advertised. I have since added another item to my wardrobe all of which are used as part of my interpretive function at Fort Vancouver National Historic Site.
Great experience and product; would like to see more designs (ascots).
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members