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The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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The fabric of the trousers I bought last year was rather thin. It made them hang sloppily.
Great product and service
Trousers run a bit large in the butt, wife is a seamstress, so no problem. Very comfortable, look great, great quality. Will shop here again.
First, the quality of the garments. These are NOT cheap 'costume' clothing items -- they are fashionable, well-made articles of excellent quality.
The prices? For the quality of the items, I'd say I practically stole each item.
Accuracy and speed of delivery? Spot-on.
Selection? Amazing. I will be a regular customer. Thank you!
Excellent experience, super fast, items were as described, high quality. Thank you!
I look good! In my suspended! Thanks Gentelman Emporuim!
Great vest and extremely quick delivery. It was a great experience.
Hi
many thanks for providing a professional service. However my concern is that I bought three vests which were made by different manufacturer and the sizes were not the same: one was smaller than the other two and one was a little larger. I had to have them altered to fit more neatly. However I am satisfied with the products as I could not find anything like them elsewhere.
Win about two weeks for a size ell I order the wrong size my fault I will give it to my brother to sell and order another one in about two weeks size 40 it sure was nice I like it thanks
Superb in all respects. Nicely made period style clothing at an affordable price.
The mustash was impossible to put on. I could not get the adhesive strip to work and it was too late to try anything else ended up not using.
I am very pleased with my purchases. I bought a round collar shirt, floppy tie and a cotton vest. I honestly expected theatrical or costume clothing but the products are the best quality and actually better made than what I normally purchase in retail stores. I expect many years of use. I will purchase something else soon.
Very impressed with the quality, style & fit. Looks just like the picture
I (not Gentlemens Emporium) bought the wrong size gunbelt. When I called customer service they immediatly offered an exchange or refund. I opted for the exchange and am happy I did. I love the product, the customer service and dealing with this bunch of on time professionals. Thanks
The posh topper is perfect for the character I play. It is high quality. The delivery was quick. The hat was well packed with conscientious care. Very satisfied with this purchase.
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.