Historical Emporium
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Historical EmporiumReviews 11,100

4.5

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Historical Emporium Reviews Summary

The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
15
shipping
15
returns
9
quality
15

Instant Feedback

2 reviews

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Edward G.
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The fabric of the trousers I bought last year was rather thin. It made them hang sloppily.

Date of experience: March 13, 2015
twosocksrunning W.
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Great product and service
March 13, 2015

Great product and service

Date of experience: March 13, 2015
Paul W.
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Trousers run a bit large in the butt, wife is a seamstress, so no problem. Very comfortable, look great, great quality. Will shop here again.

Date of experience: March 13, 2015
Frank T.
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First, the quality of the garments
March 13, 2015

First, the quality of the garments. These are NOT cheap 'costume' clothing items -- they are fashionable, well-made articles of excellent quality.

The prices? For the quality of the items, I'd say I practically stole each item.

Accuracy and speed of delivery? Spot-on.

Selection? Amazing. I will be a regular customer. Thank you!

Date of experience: March 13, 2015
Helen Q.
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March 13, 2015

Date of experience: March 13, 2015
Michelle M.
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Excellent experience, super fast, items were as described, high quality. Thank you!

Date of experience: March 13, 2015
Kenneth U.
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March 13, 2015

Date of experience: March 13, 2015
Bill D.
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I look good!
March 13, 2015

I look good! In my suspended! Thanks Gentelman Emporuim!

Date of experience: March 13, 2015
Anna B.
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March 13, 2015

Date of experience: March 13, 2015
Rob M.
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March 13, 2015

Date of experience: March 13, 2015
Steven P.
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Great vest and extremely quick delivery
March 12, 2015

Great vest and extremely quick delivery. It was a great experience.

Date of experience: March 12, 2015
Glen P.
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Hi
March 12, 2015

Hi
many thanks for providing a professional service. However my concern is that I bought three vests which were made by different manufacturer and the sizes were not the same: one was smaller than the other two and one was a little larger. I had to have them altered to fit more neatly. However I am satisfied with the products as I could not find anything like them elsewhere.

Date of experience: March 12, 2015
Donna H.
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Win about two weeks for a size ell I order the wrong size my fault I will give it to my brother to sell and order another one in about two weeks size 40 it sure was nice I like it thanks

Date of experience: March 12, 2015
Michael U.
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Superb in all respects
March 12, 2015

Superb in all respects. Nicely made period style clothing at an affordable price.

Date of experience: March 12, 2015
Jose T.
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The mustash was impossible to put on
March 12, 2015

The mustash was impossible to put on. I could not get the adhesive strip to work and it was too late to try anything else ended up not using.

Date of experience: March 12, 2015
Robby U.
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I am very pleased with my purchases
March 12, 2015

I am very pleased with my purchases. I bought a round collar shirt, floppy tie and a cotton vest. I honestly expected theatrical or costume clothing but the products are the best quality and actually better made than what I normally purchase in retail stores. I expect many years of use. I will purchase something else soon.

Date of experience: March 12, 2015
Elaine T.
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March 12, 2015

Date of experience: March 12, 2015
Andrea F.
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Very impressed with the quality, style & fit
March 12, 2015

Very impressed with the quality, style & fit. Looks just like the picture

Date of experience: March 12, 2015
Grover S.
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I (not Gentlemens Emporium) bought the wrong size gunbelt. When I called customer service they immediatly offered an exchange or refund. I opted for the exchange and am happy I did. I love the product, the customer service and dealing with this bunch of on time professionals. Thanks

Date of experience: March 12, 2015
Jim J.
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The posh topper is perfect for the character I play. It is high quality. The delivery was quick. The hat was well packed with conscientious care. Very satisfied with this purchase.

Date of experience: March 12, 2015

From the business

At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.

Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.


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