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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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High quality products at a decent price and excellent delivery time.
I have looked for sunglasses that I liked everywhere, stores and internet. Gentleman's emporium had exactly what I had searched for years. They are really cool.
Love the quality of my dress. Would definitely buy from this site again.
There was a time recently when I tried to find a bright good/yellow vest in your inventory but couldn't see anything quite the color I wanted (like the rating stars above). Even when I found some that were close to what I wanted, they didn't come in the size (XXL/XXLT) I unfortuantely require.
Service personal was great very helpful. The first product I received was to large, but quality was good. When I received the product back in different size, quality was poor, not the same as first.
I had many questions about the coat. All were answered quickly and thoroughly. I decided to go ahead and buy the coat and was very pleased at how securely it was packaged and how quickly it came. The coat it beautiful and very well made. Very satisfied with the purchase. The only change I would make would be, to have this coat available in tall sizes. We had to order a size larger because my son's arms are always too long for most shirts and coats which was true here. So we have to have it altered across the back because it really is a touch too big. But the arms are long enough. :)
You have an excellent product...If I could make one difference it would be that me and my kids are bigger than normal people. We are all over 6 ft and over 200 lbs...Having said that would like to see maybe 3X and bigger/taller items.
I loved the variety of clothing available. The quality of the clothing, price and timely delivery was excellent. I loved the fact that the beautiful outfit that I purchased was made in the USA.
Been looking for a Newsboy hat for YEARS. I was delighted to find your site, and especially delighted with the product when I received it. I have already told a grundle of people about your site. Jolly Good, Tally Ho.
Richard Wilkinson
Hyde Park, Utah
Products are authentic
I have only dealt with Western Emporium.
Frock coat fits perfectly across shoulders and through chest and waist; looks great; fall-front pants also look wonderful on actor who will be portraying Lincoln.
The vest we ordered arrived timely and was just the perfect piece to go with the morning coat and cravat for our Downton Abbey weekend at the Biltmore Estate. The quality was excellent.
Through my own fault, I ordered the wrong size holster belt. I was able to return the item easily and promptly received a refund. I subsequently decided to order a holster belt and holster, in the proper size, and received it in a very timely manner.
Your company was wonderful to work with. We are having so much fun with dressing up. It's like we are kids again. Thank you so much for all of your help.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members