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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very pleased with the product and the service. Look forward to putting it all together.
All was fine except the site for ordering is cumbersome.
I was looking for some steampunk clothing for a upcoming convention and found the steampunk emporium. Their selection of clothing is excellent and I was able to put together a fantastic look with some mix and match. Delivery was fantastic and quick, even for one part that was a custom order. I am very happy with what I recieved and the quality of everything. Already recommended to my friends.
The website is easy to navigate but fitment suggestions are not always accurate.
I reviewed the shirt on your web-site because it is of such HIGH quality and American-made! When I have a good first purchasing experience with a new seller, I tend to become a loyal customer for life. This is indeed one of those times! THANKS
Mark G.
Every purchase has been outstanding. Every aspect was top notch! I look forward to all future transactions. The personal customer service is very sincere and much appreciated (you rock Marie!).
Nice quality items at a reasonable price
Over all, I'm happy with my purchases.
I've purchased items a few times from western emporium. Never had a problem. Always had fast delivery. Products have always been of the highest quality. I will most definitely return and purchase from them again!
As I wrote to Marie in customer service...
my vest came last week. It is beautiful! The leather is just as advertised, soft and well tailored. I love wearing it. In fact, I could wear it everyday it is so comfortable. I really appreciate your thoughtful and courteous help,
Rich
Very pleased with gold smoking jacket. Good product and service. Quick delivery. Would certainly recommend.
The bustle skirt I ordered is just as it is pictured online. It fits well and is of a high quality.
So hard to find xxl sized Vests that look good! Finally found my site!
I was amazed at the quality of the clothing. I thought the prices were a little high for some items. I had to return an item and have never had a BETTER online shopping experience. This is definitely a 5 star boutique that I would highly recommend.
For the record, I purchased items that I can wear with my everyday wardrobe not to be used as costumes and have already had many compliments.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members