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The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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If I would have known the vest I bought was the same vest Wild West Mercantile had on sale I would have bought from them and saved $17. I thought your vest would be a better quality from the price. I just need to watch this in the future.
Fred G.
I highly recommend Gentlemen's Emporium. My first online purchase was fast and easy. I received my item two days after I ordered it. It was exactly what I wanted and of first rate quality. I ordered a second item within a week of receiving my first order. It was a great experience. I will purchase from Gentlemen's Emporium again.
You sell products that no one else seems to have for competitive prices. I have already ordered 4 more vests in other colors and I received them yesterday. I'm very happy with them.
Awesome red top hat love it. Really well made top quality. Perfect fit.Excellent Service, Excellent Super fast shipping. I will refer you to all. Pic's coming soon thank you very much.
Very professional, prompt, no problems and the outfit was absolutely over the top beautiful, the colour, the workmanship, and the quality of the velvet was awesome. So happy with this purchase and am looking forward to wearing it at our Victorian Convention Themed Night.
Saving money to order something else. I used the glasses on the 11th of April, for a Confederate memorial service. They finished my civilian suit. I am a chaplain for a Sons of Confederate Soldiers Camp 265, Rankin Rough and Ready, in Brandon, MS.
I will be a return customer.
The trousers are very well-made. My only regret is that while I allowed an extra two inches for the high waist, I should have allowed three.
Fantastic service amazing product perfect fit great tailoring. Thankyou
I like my dress very much especially the fabric. It is for our 150th celebration. It will cover two years of celebration. I will probably order a hat thank you.
Very good experience
Website is easy to use; checkout is easy to use; delivery is rapid; quality of items is excellent - would simply like to see more items for women in the "regency" style
I purchased a black western style holster. The leg strap and trigger loop was too small. Customer service responded very fast with how to fix trigger loop and sent and immediate leather strip to replace the one that was too short.
Great...no hassle
Superior quality all around - fabric & construction. True to size. Shipped quickly & came w a pants hanger!
Sometimes you really do get what you pay for; happily recommend to anyone. Took me forever to find 100% cotton bloomers which I'll wear under my sheer cotton maxi skirts this summer.
Thak you, thank you, thank you!
Quality product at a great price.
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.