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The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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Product was delivered well packaged and prompt and I live in Canada.
The product was good quality and just as it was portrayed in photos.
I will definitely shop here again!
I couldn't be more happy with, Gentle Mans Emporium.
I can't say there was anything exceptionally good in the service but the integrity and follow thru were as they should have been. I just wish that you carried a less expensive red top hat. Nice hat no argument but darned expensive. Who knows tho, with the band I am starting, perhaps it will light up the stage--heehee.
Very happy with the fast delivery. I'm your Huckleberry!
This is a unique shop to purchase from. I had not used this site prior but will certainly use it in the future. It did take a bit of time to receive the items I purchased but they arrived in excellant condition, well packaged and protected during the delivery process.
The holster fit my Ruger Single-Six revolver to perfection. Quality was outstanding. Wasn't sure if I would like it sight unseen, so I just ordered the holster without the belt. Now that I have it, I'm going to have to order the matching belt.
The price did seem a little high, but then what do I know. The suspenders are what I wanted Ilove them and will buy again. I bought these suspenders to wear and not to look like some type of old west guy who just came out of the hills. Thanks Ivan
I feel very fortunate to have found your site. I've been looking for the style of clothing you offer for some time without success until you. Thank you.
I contacted ge on a friendly family matter!
I ordered the wrong size trousers but Historical Emporium was great about accepting the exchange for the correct size - no hassles and quick refund (I ordered a replacement pair of trousers and simply asked for a refund on the original pair).
I ordered a man's cutaway tails and pants suit and then a high collar shirt and tie within the last couple of weeks. They arrived promptly, were of excellent quality and correctly sized. I have ordered from you before and all of my transactions with your company have been pleasurable. I am a very satisfied customer abd will definitely be doing business with you again.
Quick delivery and the product is as good, if not better, than described
Awesome! Will Definitely purchase more merchandise from here!
We ordered this vest in olive and we liked it so much that we decided to also get it in brown. It fits perfectly. My fiance will be wearing the olive for our rehearsal dinner and the brown for our wedding day. He is going to look so good and feel really comfortable. The vests are so well made that I am surprised they don't cost more. Thank you so much, they are perfect!
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.