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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Made my old hat look new again.
I was very pleased with the site information and product description. I was equally pleased with product turn-around time after ordering, especially so close to Christmas. The item arrived on time!
I ordered the belt and holster for my husband for Christmas and he loved it. I received it in just a couple days. Very satisfied.
We are repeat customers to Historical Emporium. My 6ft 6in son is one that marches to the beat of his own drum a far as style. He loves the Victorian Gentleman style (wishes top hats and great coats would come back in style). Anyway, we have purchased multiple items over the years and have been very satisfied with quality, service, and delivery each time. We have needed to exchange a couple of items simply for size reasons, and the service and fast exchange and assistance we have received is wonderful. We will continue to be loyal customers. :)
Very good
You are amazing!
Your products are wonderful
We are very happy with the purchase
I bought the gloves for a friend of mine going through cancer
He needed gloves to protect him from exposure to germs etc
Your selection was perfect
THANK YOU
I was VERY pleased with the selection (some of the prices were questionable), pleased with the customer service, she was polite and took care of my issue with no problem, I was surprised with the delivery being earlier than anticipated! Thank you all!
Had the product I was looking for, ordering was easy and the item was received in a timely manner as promised. Great experience!
Bought hat for my nephew for Christmas and it was shipped quickly, the hat was very nice and fit great, couldn't be happier..
Historical Emporium handled my return fairly and efficiently. They have always provided quality service.
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Well, I'm more than happy with the historical emporium.
I've ordered multiple vests as gifts. Great quality and service.
Got exactly what I was hoping for. Good product, service and price. Great recommendations from customer service, so product fit good the first time. Will definitely be back when need something else
All good - I will be buying from you again soon.
P.S I don't like surveys.
Great quality of product and exactly as described on line.
Extremely happy with everything
Ended up ordering the wrong size. The return was easy.
It was easy to find what I was looking for. My husband had been wanting a red duster for a while and since you carry larger men sizes I was able to get him one for Christmas.
Great experience. My bow tie arrived in very timely fashion in prime condition. I would not hesitate to shop here again.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members